Need help from one of our foodbanks? Please follow these three steps
1 THE MOST IMPORTANT STEP IS TO GET A FOODBANK VOUCHER
A foodbank voucher can be issued to you by several local agencies (such as Citizens Advice, housing associations, social services, children’s centres, health visitors and some charities).
You’ll need to contact a local agency first. They’ll discuss your situation and supply you with a foodbank voucher where appropriate. They’ll also aim to get you back on track and address some of the issues behind your food crisis.
2. BRING YOUR FOODBANK VOUCHER TO YOUR NEAREST FOODBANK CENTRE
You can find details of our local foodbanks and their opening times here >
Each foodbank provides a safe, non-judgemental environment. Our trained volunteers will chat with you about your situation. We’ll discuss your dietary needs and exchange your foodbank voucher for a parcel containing three days’ nutritionally balanced food and often other essential items.
3. GET ONGOING SUPPORT
To help get you back on track and address the issues behind your food crisis, it’s important that you discuss your situation with your referral agency.
We also recommend you try the following.
- Citizens Advice is a good place to start > Call the National Helpline on 0808 208 2138 for free or the Local Helpline 0344 848 7700 (Mon to Fri, 9am-5pm) to talk confidentially with a trained adviser. If you need a translator, this can be provided via Language Line, simply ask the adviser. If you can’t hear or speak on the phone you can use Relay UK. Find out how >
- Check out our signposting leaflets > From benefits and debt advice to housing and health concerns, you’ll find organisations you can turn to.
- More food options > Our foodbanks can only provide short-term, emergency support. Going forward, why not visit your local food pantry or community supermarket. Here you can shop at significantly reduced prices. Use the links below to find out what’s in your area.
Community Food Spaces >
Live Well Directory >
Queen of Greens Bus Route >
Healthy Start (if you’re more than 10 weeks pregnant or have a child under 4) >
You can also download our ‘Longer-term food options’ signposting leaflet >